Help Center

FAQ

More about Belle Liz

How do I know if it is safe to buy from you?

Is my information registered with you safe?

How do I know making payment through your website is safe?

Making Purchases

How to Shop?

How to order?

How do I make payment?

How do I make ATM/ibanking transfers? (For customers in Singapore only)

Do you restock out-of-stock items? 

How do I use the discount code? 

What currency do you use?

Shipping

Do you ship internationally?

What country do you ship from?

Do you deliver to work addresses or hotel concierge?

How long does it take for the item(s) to reach me? 

How do I know if the item has been shipped out?

After Sales

Do you do exchanges/refunds?

Staying Connected

How do I contact you?

How do I sign up for Belle Liz's newsletter? 

Account Management

Do I need to create an account to shop at your website?

Can I change the details in my account?